Inbox Archives - Next Action Associates
Working Standards: an Approach to Transformation

Working Standards: an Approach to Transformation

Imagine for a moment you work in an organisation where people no longer respond to their e-mail. One where it has become ‘normal’ to have to send messages two or three times – then pick up a phone and call people – to get a response on some issue you are working on....
Who is throwing your ball?

Who is throwing your ball?

  I’m a big fan of dogs. Love ’em. I’m not convinced that there is anything of unconditional love in the response of “Man’s Best Friend” (there is the small matter of MBF having identified a light touch for free food…),...

The Nitty-Gritty – Clearing Out Your Inbox

One of our biggest fans complained a few weeks back. After years of positive feedback about these blogs, he took the time to let us know that he was not satisfied with one of them as he did not feel it was specific enough about what he should actually do as a result...