Privacy Policy and Terms of Use

Privacy Policy

This Privacy Policy governs the manner in which Next Action Associates Limited (“we/us”) collects, uses, maintains and discloses information gathered from users (“you”) of the http://www.next-action.eu/ website (“site”). We may vary our Privacy Policy from time to time as referred to below.

Data controller

For the purposes of applicable Data Protection laws Next Action Associates Limited is the data controller in respect of all personal information provided by users of our site.

Personal information

We may collect personal information from you when you visit our site, register for a public seminar, or subscribe to our newsletter. You do not have to supply this information and may instead visit our site anonymously.

Other information

We may also collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include your browser name, the type of computer and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilised and other similar technical information.

Cookies

To make our site work properly, we sometimes place small data files called cookies on your computer. Most websites do this.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information when you visit a website. This information is used to track visitor use of the site and to compile statistical reports on site activity.

You may refuse to accept cookies by activating a setting on your browser that allows you to refuse cookies. Some features of our website may not work properly if you decline cookies. If you would like further information about managing and disabling cookies, you can refer to your browser’s help section or user guide or you can visit www.allaboutcookies.org, which explains how cookies work and can be managed.

Xing Events

We use Xing Events, GmbH (“Xing Events”) to provide online registration services for our public seminars. Details about the manner in which Xing Events collects, uses, maintains and discloses information collected from users is available on their website at:

http://www.amiando.com/legal/privacy/

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Details about the manner in which Google collects, uses, maintains and discloses information collected from users is available on their website at:

http://www.google.co.uk/intl/en_uk/analytics/privacyoverview.html

Google AdWords Remarketing

This website uses Google Adwords Remarketing to advertise our services on websites across the internet. When you visit this site, Google places a cookie to serve ads on other websites based on your having visited this website. You can opt out of this at any time by visiting Google’s Ads Settings.

Twitter Conversion Tracking

This website uses Twitter Advertising Conversion Tracking, a service provided by Twitter, Inc. (“Twitter”). Twitter uses “cookies”, which are text files placed on your computer, to help analyse the effectiveness of advertisements placed by Next Action Associates on the Twitter platform.

Details on how to disable tracking by Twitter of visits to this website can be found at:

https://support.twitter.com/articles/20169453-twitter-supports-do-not-track

How we use collected information

Next Action Associates may collect and use personal information to improve customer service, update you about an order, process your registration for a seminar, and send you our periodic newsletter if you request that we do so. If you do sign up for our newsletter, we include detailed unsubscribe instructions at the bottom of every email. We also use the anonymous information provided by cookies to assess the effectiveness of our website and make improvements to it.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of any personal information, transaction information and data stored on our site.

Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Security

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, technical and organisational measures to safeguard and secure the information we collect online. Please keep in mind that no Internet transmission is guaranteed to be 100% secure. Some email sent to or from our site may not be secure. Please consider this when sending information to us by email.

Third party websites

We link to the websites of others from this site. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our site. In addition, these websites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

Returns and Refunds Policy

Next Action Associates is happy to refund or exchange your goods if you are not happy with your purchase from the GTD Shop. All goods must be returned within 14 days of purchase in the original packaging and must be in re-sellable condition. Postage to return items is to be paid by the customer. All refunds are processed at Next Action Associates’ discretion. This does not affect your statutory rights. If you have any questions, or to request a refund, please contact our customer support team: orders@next-action.eu. Please contact us before returning any items.

Changes to this Privacy Policy

We may update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically to become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of any changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Next Action Associates Limited

45 Moreton Street
London
SW1V 2NY
United Kingdom

+44 (0) 20 7828 8649

info@next-action.eu

This document was last updated on 21st November 2014

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