What Your Problem Is NOT…

 …Or how dodging misattribution could save your job and your sanity. To solve a problem efficiently – or solve it at all – it is necessary to correctly identify the problem. This sounds obvious. It also sounds much easier than it actually is. For starters, there...
The Affordance of Things

The Affordance of Things

That is not a typo. I’m not talking about the cost but the affordance, or what something in our environment allows us – or invites us – to do. A simple example would be a button on a device. The button invites us to push it or twist it, while a cord...
Catching the Wave

Catching the Wave

  For most of us, it is over. This year’s Christmas and New Year’s break — with its oh-so-elegantly placed statutory holidays and weekends — has been a good long rest. Judging by e-mail volumes, there was an un-discussed but somehow mutually-agreed...